XINRA

Bringing Humanity

Back To Hospitality

Meaningful recognition for modern hospitality

Start a Pilot
See how it works

Turn every guest interaction into an opportunity.

  • Resolve issues before they become public reviews.

  • Reward outstanding service.

  • Build stronger guest loyalty.

  • Give your team the recognition they deserve.

  • Make better decisions with real operational insights.

XINRA

Hospitality Reconnected

Transparent Earnings

Every tip is tracked and visible, giving venues and staff greater transparency.

Meaningful Recognition

Turn great service into meaningful recognition that goes beyond reviews.

Venue Insights

Better visibility into team performance, guest sentiment and engagement.

Hospitality runs on people

But, great service often goes unrecognised.

Staff work under constant pressure while venues balance operations, guest expectations, reviews, and team retention.

XINRA was created to help bridge the gap between venues, staff, and customers through stronger recognition, connection, and transparency.

Tipping costs Australian

venues $5.8K per

employee each year.

84% of hospitality staff believe they don’t receive their fair share of non-cash tips.

The hospitality recognition ecosystem.

XINRA helps venues create a more connected hospitality experience through staff recognition, transparent digital tipping, and guest feedback.

Customers can recognise great service after their experience, while venues gain better visibility into team performance, guest sentiment, and staff engagement.

Built for venues that care about great hospitality, stronger teams, and better guest experiences.

HOW IT WORKS

Great service should be seen.

XINRA helps staff receive clearer recognition for the service they provide. Guests can identify the person who made their experience better, leave feedback and create a record of great service that staff can be proud of.

Recognition builds confidence, trust and stronger hospitality teams

Recognition that feels personal.

Guests can recognise individual staff for the service they delivered.

Clear tip visibility.

Staff can see tips and feedback connected to their service. Staff can download and print the XINRA Hospitality Passport which reflects the positive feedback they have received from the guests.

Positive recognition can help staff build confidence and pride in their work.

Bringing humanity back to hospitality.

Every great hospitality experience starts with people.

Help your team feel valued, give guests a better way to say thank you, and gain the visibility your venue needs to build stronger hospitality experiences.